Overview

Employment Opportunities

Thank you for your interest in working with the Olympic Authority. We value our staff and look forward to discussing the opportunities with you.

The Olympic Regional Development Authority is constantly seeking operational support in both labor-oriented and skilled positions. We’re always on the lookout for exceptional employees who enjoy working in a fast-paced and fun environment!

Plus, working at ORDA includes great employee perks like ORDA venues access!

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.

Corporate Positions

Thank you for your interest in working with the Olympic Authority. We value our staff and look forward to discussing the opportunities with you.


POINT OF SALE (POS) BUSINESS ANALYST

The Olympic Regional Development Authority (ORDA) is seeking a highly motivated, task-oriented professional to be a Point of Sale (POS) Business Analyst to manage the ongoing development, testing, deployment, and maintenance of ORDA’s POS solutions (accesso Siriusware, Passport, and Axess) with a primary goal of providing centralized organizational sales information to drive business decisions and create efficiencies. As a designated System Administrator for multiple POS software packages, the successful candidate will work with ORDA’s Information Technology department to execute system implementation tasks (managing register and station configuration settings, system changes, and user accounts; performing and managing applications, operations systems and hardware installation) and help maintain ORDA assets and security as it relates to ORDA’s POS systems. This person will also be primarily responsible for maintaining general POS information including pricing, menus, POS navigation, package setup, configuration, testing and debugging; training of POS systems, including the creation of training materials and execution of POS employee training;  providing support for other related applications including, but not limited to, reservations systems and credit cards systems. The POS Business Analyst will work in ORDA’s Finance Department and report directly to the Senior POS Analyst.  Travel will be required.

QUALIFICATIONS: Associate Degree in Computer Science, Information Systems, or related field along with three years of practical experience working with POS systems ideally in the hospitality or recreation industry.  Relevant experience may replace educational requirements on a year for year basis.  Experience training users is required.  Familiarity with accesso Siriusware preferred but not required.

SALARY: ORDA offers a competitive salary along with an excellent benefit package including paid leave (vacation, holiday, sick and personal time); participation in the NYS and Local Retirement Systems; health, dental, and vision insurances; and optional participation in the NYS Deferred Compensation Plan.

Interested candidates should email a letter of interest and resumé with the Subject Line of “POS Business Analyst Inquiry” to:

Stephanie Leonard, ORDA POS Coordinator
sleonard@orda.org


 

GUEST SERVICE & MARKETING REPRESENTATIVE

The Olympic Regional Development Authority, based in beautiful Lake Placid, New York, is in search of a full-time, year-round Guest Services and Marketing Representative to work within the Marketing Department.  The successful candidate will help support Whiteface, Gore, Belleayre, the Olympic Center, the Olympic Jumping Complex, and Mt. Van Hoevenberg.  This person needs to be an enthusiastic problem solver that has a passion for executing best-in-class guest service.   Primary responsibilities include providing excellent guest service to centralized guest service inquiries that come from our online ecommerce platforms along with inbound phone and e-mail exchanges.

Additional responsibilities include handling departmental administrative tasks, providing support for procurement processes, billing management, contract organization, and maintaining inventory of supplies as well as supporting the central marketing team as it relates to sales and communication.  This person reports directly to the ORDA Marketing Director and assists with other projects as assigned.

QUALIFICATIONS: Associates degree in liberal arts or related field or four years’ experience in a similar position. Familiarity with Microsoft Office products, including proficiency in Excel is preferred. Must be highly organized.  Additional desired attributes include prior ski resort or attraction experience, knowledge of Power Point, Adobe Suite, or other technology platforms that can support our initiatives.

COMPENSATION: Grade 15, starting salary $45,045 per year.  ORDA offers a competitive salary along with a generous benefits package including: paid leave (sick, vacation, and personal time); paid holidays; health, dental, and vision insurance; participation in the NYS and Local Retirement Systems; and participation in NYS Deferred Compensation.

Interested candidates should email a letter of interest and resumé with the Subject Line of “Guest Service and Marketing Representative Inquiry” to:

David McKillip, Director of Human Resources
dmckillip@orda.org


BUILDING MAINTENANCE & OPERATIONS DEPARTMENT SUPERVISOR

ORDA ADMINISTRATIVE BUILDING

The Olympic Regional Development Authority (ORDA) is seeking a full-time, year-round Building Operations and Maintenance Supervisor. This is a hands-on and administrative position that reports directly to the Vice President of Operations or designee. The primary responsibility will be managing ORDA’s Administrative Office Building and Grounds through proactive and preventive maintenance, innovation, operational integrity, communication, and training.  In addition, this person will work with the design team during the building’s construction phase to acquire hands-on knowledge and locations of critical systems. The successful candidate will be responsible for properly managing and coordinating resources, personnel, service, training and safety training and documentation to ensure a full and comprehensive Building Maintenance Department and its systems.  Primary responsibilities include: oversight of and accountable for custodial operations (building cleaning, interior / exterior including windows and architectural metal maintenance); coordination of water and waste water services with service providers; general facility maintenance; lighting systems; HVAC / energy management systems and controls; vertical transportation system; building envelope systems; plumbing systems; fire protection systems; workstations / office furniture;  snow removal and landscaping; and fleet detailing and parking lots as well as other duties as assigned by the Vice President of Operations or designee. Staff/Guest Service and Risk Management skills are necessary. Administrative responsibilities will require outstanding organizational and communication skills, creating and maintaining detailed service records, work orders, training, safety, environmental and other records. In addition, this person will work with Lake Placid area venues for shared services and support to ensure that the grounds are properly maintained.

QUALIFICATIONS: Completion of an apprenticeship or equivalent training and experience in the building or mechanical trades, plus two years of subsequent relevant experience with a minimum of one-year supervisory experience. Computer literacy in basic programs, a valid driver’s license, working knowledge of building envelopes and mechanical systems including plumbing and HVAC are expected. Ability to lift (50 pounds minimum), bending, stooping and climb stairs and ladders.

COMPENSATION: Classified as a Grade 16 on the ORDA/CSEA Schedule. Excellent benefits package including paid leave (vacation, holiday, sick and personal time); participation in the NYS and Local Retirement Systems; health, dental, and vision insurances; and optional participation in the NYS Deferred Compensation Plan.

Interested applicants are to email their resume with letter of interest with the subject line of “Building Maintenance and Ops Supervisor” to:

Vero Piacentini
vpiacentini@orda.org


IT TECHNICIAN

LAKE PLACID AREA VENUES

ORDA’s Information Technology Department is seeking motivated, detail-oriented individuals to join the team as helpdesk technicians for its Lake Placid area venues. The successful candidate will troubleshoot and solve problems for end-users on workstations and point of sale systems. Responsibilities include:

  • Monitoring ORDA’s helpdesk queue and responding to or escalating tickets in a timely fashion
  • Applying IT service management principles to Improve the ORDA helpdesk experience
  • Resolving network connectivity problems
  • Deploying IT hardware and services throughout the organization
  • Writing documentation and training staff
  • Low-voltage wiring
  • Server and network installation and maintenance
  • Troubleshooting and escalating problems to higher-level technicians
  • Implementation and testing of backup and recovery operations

This position requires a commitment to understanding the needs and priorities of both the IT Department and the organization as a whole and serves as a key support role in ensuring the efficiency of deploying IT services across the company. The successful candidate will be an excellent communicator, organized and a problem-solver.

MINIMUM QUALIFICATIONS: Relevant Associate’s degree with a minimum of one year of full-time experience. Relevant experience may replace educational requirements on a year for year basis. IT service management experience is preferred.

SALARY: Dependent upon qualifications and skills. ORDA offers an excellent benefit package including: health, dental and vision insurances; paid leave (vacation, sick and personal leave); and membership in the NYS Retirement System. Optional benefits include supplemental life and long-term disability insurance at preferred rates as well as NYS Deferred Compensation.

Interested candidates should email a letter of interest and resumé with the Subject Line of “IT Technician Inquiry” to:

Mike Costantino
mcostantino@orda.org