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Featured Positions

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Featured Positions

ORDA

Come be a part of our team, and work where you play at any one of our historic venues. From our ski resorts at Whiteface, Gore or Belleayre, to the Lake Placid sports venues that include the Olympic Center, the Olympic Jumping Complex, and Mt. Van Hoevenberg.

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Featured Positions

Jumping Complex

Now hiring a variety of positions at the Olympic Jumping Complex. Join the team and be a part of this winter’s exciting line up of events and operations. Not sure which position is best for you, simply fill out the EZ Apply form and someone will help you find the right one.

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Work at the Olympic Regional Development Authority

There are many great benefits to working for the Olympic Regional Development Authority. Depending on position and length of service benefits and perks may include:

NYS Retirement Benefits
Health, Dental, Vision
1-4 Weeks Paid Vacation
Sick Time, Holiday Time, Personal Days
Access to ORDA Venues and Events
Employee Discounts at Retail Stores
Employee Discounts at Food and Beverage Locations
On the job training and opportunities to build your resume
And many more – including working with some of the best athletes in the world

Overview

Employment Opportunities

Thank you for your interest in working with the Olympic Authority. Our team is the most important part of what we do. We’re always looking for people who enjoy working toward goals and help to build a fun environment with our team.

Please take a moment to click through and explore all of the job opportunities at specific ORDA venues or the Corporate offices. If you would like to apply to ORDA and are unsure of a specific position, we’ll help you find the opportunity that fits best for you. Start your career today!

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General Inquiries

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Corporate Positions

Thank you for your interest in working with the Olympic Authority. We value our staff and look forward to discussing the opportunities with you.

Coordinator, Events Workforce

The Olympic Regional Authority (Olympic Authority) manages and operates a variety of venues located in the Adirondack and Catskill Mountains in New York consisting of: three alpine skiing venues – Whiteface Mountain in Wilmington, Gore Mountain in North Creek, and Belleayre Mountain in Highmount; the Olympic Sports Complex at Mt Van Hoevenberg in the Town of North Elba, a Nordic cross country skiing and biathlon venue; the Olympic Jumping Complex in the Town of North Elba; and the Olympic Oval and Olympic Center in the Village of Lake Placid including three indoor ice skating rinks, the Olympic Museum, and the Lake Placid Conference Center.

Position Overview

The Coordinator, Events Workforce identifies, coordinates and oversees all aspects of events staffing plans, including paid staff, volunteers, and contracted staff, and serves as the Employee Experience coordinator for the Sports Events & Programs Management department staff. This position reports to the Sr. Manager, Events Services.

Duties and Responsibilities

Regular duties include, but are not limited to:

Manage a team of full-time and part-time events staff including volunteers and the preparation of daily and weekly schedules that will meet the needs of events preparation and execution.
Handle employee relations and work-related issues discreetly and professionally, coaching where possible.
Organize and facilitate the hiring and on-boarding process for part-time/seasonal employees.
Under the direction of the Sr. Manager, Events Services, facilitate the hiring and contracting of outside staffing agencies to meet the needs of Olympic Authority events in accordance with applicable laws and policies.
Coordinate with Event Project Managers, other ORDA staff and event officials to identify staffing needs and create staffing schedules for events and sport engagement activities
Utilize the event software (Volunteer Local) for assignments and evaluation of the volunteers needed to execute events in conjunction with the Volunteer Coordinator in the HR Office
Recruit, oversee and coordinate volunteer program
Coordinate scheduling and training and volunteer logistics throughout the event
Continuous communication between ORDA Staff, officials and volunteers during events to continue to refine schedules and shifts and adjust for changing needs
Ensure event staff has access to up-to-date information (event schedules, course outlines, venue information, etc.).
Ensure event staff sign-in sheets are accurate and up to date. Complete and distribute volunteer vouchers (rewards program) accurately and fairly.
Produce event staffing summary reports from all events and retain for future guidance.
Assist in the logistical preparation and execution of events as requested and time allows
Account for and track the distribution of ORDA supplies to ORDA staff, officials and volunteers during events including jackets and radios.
Manage event staff and volunteer supplies through the maintenance of adequate and accurate supply inventories, and volunteer lounge spaces.
Ensure event staff uniforms and appropriate equipment are on-site during times of inclement weather and during televised events by personally packing and shipping them to each venue

Skills and Preferred Qualifications

Four-year college degree and a minimum (1) of one-year relevant event management experience or related customer service industry experience.
Must be able to demonstrate strong organizational abilities and strong IT skills.
Must possess excellent written and oral communication skills and the ability to work with a diverse population of employees and volunteers.
Supervisory experience preferred
Experience with conflict resolution, and a diplomatic personality.
Experience with Volunteer Local software.

Salary Range and Benefits:

This position has a minimum salary of $55,726 and a maximum salary of $80,245 per year. The hiring range for this specific position is $56,000 – $62,000 per year. Final offer will be within the hiring range and will be dependent on qualifications and experience.

The Olympic Authority offers an excellent benefits package that includes paid leave (paid parental, sick, vacation, and personal time); paid holidays; health, dental, and vision insurances; long term disability and supplemental life insurance at preferred rates; participation in the NYS and Local Retirement Systems; and optional participation in NYS Deferred Compensation.

Interested Candidates should email a letter of interest and resume with the subject heading,

“Coordinator, Events Workforce” to:

[email protected]

Any offer of employment will be contingent upon the completion of a successful background check in accordance with the Olympic Authority’s Background Check Policy:

https://orda.org/wp-content/uploads/sites/7/2023/03/Background-Check-Policy.Revised.12.7.22.pdf
Background checks will be conducted by a Third-Party Administrator of the Olympic Authority’s choosing in compliance with the requirements of the New York State Fair Credit Reporting Act (General Business Law § 380) and the Federal Fair Credit Reporting Act (15 U.S.C. § 1681).

The Olympic Authority is an Affirmative Action/Equal Opportunity Employer

Pursuant to Executive Order 161, no State entity is permitted to ask or to mandate, in any form, that an applicant for employment provide either their current compensation or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If any such information has been requested before the appropriate time, you may contact the Office of Employee Relations at (518) 474-6988 or via email at [email protected].

Sr. Manager, Sports Strategy Engagement

Position Overview

The Sr. Manager, Sports Strategy Engagement is responsible for developing and implementing all sports programs and plans, from elite to recreational, for all winter sports and appropriate year around sports. The Sr. Manager provides oversight of a team of Sports Coordinators to execute all approved sanctioned sports programs, and manages the timelines, logistics and budgets involved, including estimates and schedules. In coordination with marketing, communications and sponsorship teams, they also work with sponsors and partner to create relationships and programs that meet organizational objectives.

The Sr. Manager implements strategic planning practices, collaborating with the Olympic authority’s organizational resources, sports partners and outside partners to maximize the Olympic authority’s position in the sports world. This position reports to the Vice President, Sports Events & Programs Management.

Duties and Responsibilities

Develop strategies, build and manage relationships and strategy with NGB, IF Relations, USOPC, local regional sport partners, community sport partners and business and sponsor partners
Execute program strategies in line with ORDA mandate and mission objectives
Create and strengthen relationships with sport partners at all levels
Lead in strategy of event selection to support sport goals and objectives
Support Event Project Manager and Venue sports teams in successful execution of events and sports programs
Develop and maintain key partnerships and sponsors to support sport and events strategies
Work with Marketing and Communications teams on presentation of sport and events, athlete programing within the community and region
Establish presentation of sports and events broadcast marketing
Work with the Sponsorships team to successfully maintain and execute partnership programs
Develop “Now” sport partnerships and programs
Establish a fiscal plan with sports and events partners to support and develop sport
Develop and implement fundraising program through establishing a 501.c.3 entity
Oversee sport protocol representative in coordinated messaging and proper use of sport
Direct team of Sport Coordinators responsible for developing, maintaining and executing the various sport plans
Work with coaches and sport administrators
Working with/directing Venues projects and planning on development of sport infrastructure and programs
Promote sustainability (environmental, financial & people) in all sports programs and plans

Skills and Preferred Qualifications

10+ years of sport engagement experience
5+ years of experience in a relevant winter sport
Experience in working with national and international sports organizations
Proven ability in partnership development
Proven ability in sport program creation
Strong leadership skills in team development
Strong interpersonal, written and verbal communications skills

Salary Range and Benefits:

This position has a minimum salary of $86,449 and a maximum salary of $129,674 per year. The hiring range for this specific position is $90,000- $100,000 per year. Final offer will be within the hiring range and will be dependent on qualifications and experience.

Interested Candidates should email a letter of interest and resume with the subject heading,

“Sr. Manager, Sports Strategy Engagement” to:

[email protected]

Any offer of employment will be contingent upon the completion of a successful background check in accordance with the Olympic Authority’s Background Check Policy:

The Olympic Authority is an Affirmative Action/Equal Opportunity Employer

Marketing Director

The Olympic Regional Authority (Olympic Authority) manages and operates a variety of venues located in the Adirondack and Catskill Mountains in New York consisting of: three alpine skiing venues – Whiteface Mountain in Wilmington, Gore Mountain in North Creek, and Belleayre Mountain in Highmount; the Olympic Sports Complex at Mount Van Hoevenberg in the Town of North Elba, a Nordic cross country skiing and biathlon venue; the Olympic Jumping Complex in the Town of North Elba; and the Olympic Oval and Olympic Center in the Village of Lake Placid including three indoor ice skating rinks, the Olympic Museum, and the Lake Placid Conference Center.

Overview

The Marketing Director is a leadership role that works closely with the VP of Sales & Revenue and Director of Communications and oversees the Olympic Authority corporate marketing, Alpine venue marketing, and sales support initiatives.

This role collaborates with Sales and Marketing team stakeholders to define brand and venue strategy, identify goals and objectives, craft and implement marketing plans, and ensure the marketing department and venue marketing leads are supported in pursuit of all sales and marketing objectives.

The role ensures support for Alpine venue business development, ticket/season pass sales, media planning, demand generation, and communications initiatives.

Duties and Responsibilities

Corp Marketing Department

Supervise marketing department and staff
Serve to collaborate on, define, and implement marketing plans
Oversee brand marketing project management
Work with creative team to ensure creative and brand strategy are consistent
Ensure Marketing Team is working effectively with Event and Legacy venues
Provide support and training to sales teams
Provide support and materials to sponsorship teams
Oversee budgeting, tracking, reporting and req management
Collaborate with executive leadership on marketing initiatives that support the goals of the organization.
Ensure marketing functional leads timely follow through on all marketing tactics to ensure achievement of all venue and department objectives.
Direct and support all Alpine venue and corporate marketing plans and production of marketing assets as needed.
Nurture relationships with external resources and external marketing partners.
Work effectively with all vendors, subcontractors, and partners
Ensure that corporate and Alpine venue websites are current and optimized to amplify and achieve marketing plan goals.
Ensure that corporate and Alpine venue social media channels (Olympic Authority FB, IG, Twitter and LinkedIn), are current and content is optimized to amplify and achieve marketing plan goals.
Ensure marketing teams monitor and manage customer and community comments and feedback to ensure proper follow-through with appropriate response.
Ensure corporate marketing team follows through on all event and Legacy venue marketing needs as defined by event and venue project managers and marketing plans.
Monitor and address all marketing software and techstack needs of the marketing and creative departments.
Work with digital marketing, web, and sales managers to develop performance reports and presentations on marketing and sales activities as requested.
Recommend ways to enhance the organization’s image.
Support corporate marketing team with timely input, feedback, and reviews.

Duties and Responsibilities:

Alpine

Ensure identification of alpine venue consumer needs and future trends
Identify and report on qualitative and quantitative analysis of product market, competitors, and end users
Help to define and track marketing plans with each mountain and collectively for SKI3
Co-develop and support budget with each mountain, and SKI3 campaigns
Build marketing programs and campaigns with Gore, Belleayre and Whiteface marketing managers, collaborate cross-functionally, and report on marketing metrics.
Ensure the tactics, including go-to-market launches, advertising, email campaigns, events, and social media, are coordinated with corporate marketing.
Participate in content production and editing, ideation, and public relations.
Meet customers and attend events to support product marketing activities, manage appropriate participation at sales and marketing events (ex. ski shows)
Monitor profitability in comparison to the targets set and manage corrective actions
Ensure the development and maintenance of the technical and promotional product documentation
Work with alpine venue Customer Service / Guest Relations to monitor feedback and survey data, follow through initiatives, and new techniques to support guests

Skills and Qualifications

Required:

Bachelor’s degree in Resort or Tourism Management, Business, Hospitality, or a related field.
Minimum of 5 years of experience in resort or tourism management preferably in alpine ski environments.
Minimum 2 years of marketing plan development and supervisor management experience
2 years with ecommerce and ticket systems
Experience working with matrixed organizations, particularly in sports or winter recreation.

Preferred, but not required:

Familiarity with the technical aspects of ski area operations, including sound, lighting, and stage setup.
Writing, editing, and communications skills
P & L experience
Business model development experience

Salary Range and Benefits

This position has a minimum salary of $100,076 and a maximum salary of $150,114 per year. The hiring range for this specific position is $105,000 – $115,000 per year. Final offer will be within the hiring range and will be dependent on qualifications and experience.

Interested Candidates should email a letter of interest and resume with the subject heading,

“Marketing Director” to:

[email protected]

Any offer of employment will be contingent upon the completion of a successful background check in accordance with the Olympic Authority’s Background Check Policy:

The Olympic Authority is an Affirmative Action/Equal Opportunity Employer

Procurement Manager

Position Overview

The Procurement Manager is a vital component of the effective and efficient operation of the Olympic Authority. The key objective of this position is to ensure that the procurement of all goods and services utilized throughout the organization is carried out timely and in accordance with all applicable laws, regulations, and policies.

The Procurement Manager is responsible for overseeing the management and implementation of the Olympic Authority’s Procurement Policy, working in collaboration with the venues and departments across the Olympic Authority to ensure that all management and staff have a thorough understanding of the processes and time frames required to obtain the goods and services needed for both routine operations and for activities and events. This position reports to the Olympic Authority Director of Finance.

The position oversees the organization’s supply chain and sourcing capabilities, and works with various departments and stakeholders, utilizing a strong understanding of market trends, organizational objectives, and supplier capabilities to ensure the organization has the resources it needs to operate effectively and efficiently.

Travel to all Olympic Authority venues is required for this position to ensure that venue management and staff are supported in their procurement needs, and are following the applicable laws, regulations, policies, and processes.

Duties and Responsibilities

The Procurement Manager’s priorities are to implement the purchasing policy and standards established by the ORDA Board of Directors, identify qualified suppliers, increase the organization’s purchasing power, cut procurement expenses, and streamline the purchasing process. Duties and responsibilities include, but are not limited to:

Manage and implement the Olympic Authority Procurement Policy by working directly with and providing training to all venues and departments to ensure an understanding by all staff involved in any procurement of goods or services, of the required process for competitive solicitations and the circumstances under which non-competitive processes may be used, and to make recommendations regarding the appropriate method of procurement in specific instances.
Ensure that all purchases, and both competitive and non-competitive awards, conform to applicable laws, regulations, policies, and procedures, are properly documented, and have obtained all required approvals.
Ensure that MWBE/SDVOB requirements are adhered to in all procurements in which those requirements are applicable. Prepare to oversee the program, including reporting.
Work cooperatively with venue and department procurement staff and the Legal Department to implement make recommendations regarding the procurement policy and processes to support the needs of the organization. Develop and implement procurement strategies that are innovative and cost-effective.
Prepare Request for Proposal (RFP) and assist with the drafting of bid documents.

Devise and use productive sourcing strategies and evaluate suppliers and vendors.
Negotiate contracts with vendors and order goods and services.

Assist Finance Director and management team in budget creation for their respective areas of responsibility, including forecasting of future needs. Monitor expense activities compared to budget and provide updates.

Prepare schedules for prize money payments and follow up with athlete’s if necessary.
Control spending and build a culture of long-term saving on procurement costs.
Upload annual procurement data into the State PARIS portal.
Build and maintain long term relationships with approved vendors and suppliers for the efficient delivery of ORDA Purchasing policy documents.
Conduct timely procurement data analytics and report key functional metrics to reduce expenses and improve effectiveness.

Skills and Preferred Qualifications

Bachelor’s degree in a business field or related work experience.
5+ years proven experience as a procurement manager.
In-depth knowledge of preparing and reviewing contracts, and negotiation terms.
Extensive understanding of NYS Procurement Law, and experience using the NYS OGS Contract System.
Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access).
Excellent written, verbal, and interpersonal communications skills
Multi-tasking and time-management skills, with the ability to prioritize tasks.
Excellent analytical and problem-solving skills.

Negotiations expertise – ability to advocate fairly for the organization’s best interests.
Aptitude in decision-making, experience in collecting, interpreting, and analyzing data.
Aptitude for networking and building relationships.

Salary Range and Benefits:

This position has a minimum salary of $74,678 and a maximum salary of $112,017 per year. The hiring range for this specific position is $75,000 – $85,000 per year. Final offer will be within the hiring range and will be dependent on qualifications and experience.

Interested Candidates should email a letter of interest and resume with the subject heading,

“Procurement Manager” to:

[email protected]

Any offer of employment will be contingent upon the completion of a successful background check in accordance with the Olympic Authority’s Background Check Policy:

The Olympic Authority is an Affirmative Action/Equal Opportunity Employer

Sr. Manager, Events Project Management

Position Overview

The Senior Manager, Events Project Management provides oversight of a team of Project Managers and coordinates and executes all approved sanctioned sports events and programs, and manages the timelines, logistics and budgets involved, including estimates and schedules. They also work with vendors, sponsors, and partners to ensure events meet organizational objectives and are compliant with laws and regulations.

The Sr. Project Manager provides oversight of all activities and tasks involved to ensure timely and successful execution of all events. They implement project management practices, collaborating with the Olympic Authority’s organizational resources, event participants and outside service and product providers to maximize event planning and execution. This position supervises a team of Events Project Managers and reports to the Vice President, Sports Events & Programs Management.

Duties and Responsibilities

Responsibilities include, but are not limited to:

Plan, organize and manage all events from start to finish, including identifying organizational processes, deadlines appropriate to milestones, and key activities required for completion.
Establish and manage workflow and performance metrics, including budgets for each event
Work with International Federations, National Governing Bodies, the International Olympic Committee and the US Olympic and Paralympic Committee to establish event calendars, roles and responsibilities
Work with Sr. Manager, Sports Strategy Engagement to establish goals for event calendaring and strategic partnerships
Coordinate with the legal department on event contracts and engaging and managing consultants
Develop and implement procurement strategies in accordance with New York State laws and regulations
Develop strategies with Sr. Manager, Event Services to successfully identify, bid on and execute events
Identify and establish relevant organizational strategies and implementation teams for each event
Define and organize oversight of the key stages of event development, including development of event timelines, resource group assignments and responsibilities, event details, event budget, execution of event, post financial tracking and reporting
Identify, coordinate and manage staffing and volunteer involvement
Establish and implement event communications strategies and plans, including the design and production of promotional materials
Develop and implement appropriate safety and security plans for all events
Promote sustainability (environmental, financial & people) in all sports programs and plans in line with the Olympic Authorities Objectives.

Skills and Qualifications

Bachelor’s degree in a related field, such as marketing or sales, hospitality management
7+ years of event project management experience
4+ years of large event or multi-sport event experience
Experience with budget management
Strong communication and negotiations skills
Proven leadership and multitasking skills
Creative problems solving skills; ability to “think out of the box” in arriving at solutions and resources.
Detail-oriented and proactive management skills.
Familiarity with Office 365 and project management software

Salary Range and Benefits:

This position has a minimum salary of $86,449 and a maximum salary of $129,674 per year. The hiring range for this specific position is $95,000 – $102,000 per year. Final offer will be within the hiring range and will be dependent on qualifications and experience.

Interested Candidates should email a letter of interest and resume with the subject heading,

“Sr. Manager, Events Project Management” to:

[email protected]

Any offer of employment will be contingent upon the completion of a successful background check in accordance with the Olympic Authority’s Background Check Policy:

The Olympic Authority is an Affirmative Action/Equal Opportunity Employer

Manager, Master/Land Planning

Position Overview

The Manager, Master/Land Planning Manager technical guidance in preparation of master plans and land use plans for the Olympic Authority Venues. The Master/Land Planning Manager provides direction in establishing a clear vision or end goal, conducts thorough data analysis and Venue engagement, creates a realistic implementation plan, and identification of environmentally sensitive areas with necessary permitting requirements. This position reports directly to the Director, Environmental, Planning, and Construction (OEPC).

Duties and Responsibilities

Regular duties include, but are not limited to:

Develops Master Plans for each Olympic Authority Venue.
Develop and implement phases of the planning process.
Complete environmental impact assessment
Assertively communicates with and organizes internal and external stakeholders in development of the Master Plans.
Actively connects with the Olympic Authority Venue Managers to manage requests and expectations.
Visit Olympic Authority Venue sites to develop operational and logistical knowledge.
Implements and manages professional Design Consultant services.
Coordinates with the OEPC Buildings and Civil Engineering Managers in development of the Master Plans.
Creates design schematics and maps of varying types to support the Master Plan process.
Ensures compliance with regulatory requirements associated with existing and proposed Master Plan action items.
Develops Unit Management Plans and Amendments in accordance with New York State Adirondack Park Agency and New York State Department of Environmental Conservation rules and regulations.
Liaise with New York State Department of Environmental Conservation Environmental Program Specialist assigned to Olympic Authority projects.
Prepares and delivers presentations to regulatory authorities and other stakeholders.
Amends Plans based on internal and external stakeholder comment.
Prepares reports regarding land usage and environmental impacts.
Evaluates and negotiates proposals.
Facilitates positive and safe workgroup interactions.
Develops project scopes, schedules, milestones, and budgets.
Oversees information management and retention.
Engages in quality assurance throughout the life cycle of the project.
Supervise and organize fieldwork of field crews.
Participate on committees for policy and regulatory development within the industry.
Supervises and coordinates technicians.

Skills and Qualifications

Either 1. seven years of experience planning multi-trade building facility construction projects, or in policy development or planning of multi-trade municipal land use projects;

Or 2. an associate’s degree in the field of architecture; landscape architecture; planning; engineering technology; construction management; construction technology; architectural technology; building science; or engineering and five years of the above qualifying experience;

Or 3. a bachelor’s degree in the field of architecture; landscape architecture; planning; engineering technology; construction management; construction technology; architectural technology; building science; or engineering and three years of the above qualifying experience.

Qualifying Experience: Examples of acceptable experience planning multi-trade facility construction projects include: capital construction project planning, corporate construction project planning, public works construction projects, or other similar large scale construction project planning. Park and recreational use planning, leisure projects, mass attendance projects

Salary Range and Benefits:

This position has a minimum salary of $78,412 and a maximum salary of $117,618 per year. The hiring range for this specific position is $84,000 – $94,000 per year. Final offer will be within the hiring range and will be dependent on qualifications and experience.

Interested Candidates should email a letter of interest and resume with the subject heading,

“Manager, Master/Land Planning” to:

[email protected]

The Olympic Authority is an Affirmative Action/Equal Opportunity Employer

Manager, Code Compliance

Position Overview

The Code Compliance Manager provides technical assistance and training in code enforcement and administration, research, analyzes, and processes variance applications, and inspect new and existing construction for compliance with approved plans and specifications and the New York State (NYS) Uniform Fire, Building, and Energy Codes. The Code Compliance Specialist functions as a technical advisor on Code issues for all Olympic Authority Venues. This position is directly to the Director, Environmental, Planning, and Construction (OEPC).

Duties and Responsibilities

Regular duties include, but are not limited to:

Reviews and inspects building plans and building permit applications for compliance with the NYS Uniform Fire, Building, and Energy Codes.
Schedules, coordinates and conducts compliance inspections of existing buildings, new construction projects, alterations, repairs and demolitions.
Reviews requests for certificates of occupancy and advises of any unresolved issues.
Meets with permit applicants, architects, and engineers to respond to questions and provides technical information on code requirements.
Inspects new construction projects to verify that approved building plans are in compliance with Uniform Code, specifications, and good construction practices.
Inspects existing buildings to determine compliance with the Uniform Code and recommends any corrective actions to resolve violations.
Researches, analyzes, and processes applications for variances falling under the New York State Uniform Fire prevention and Building Code and/or the New York State Energy Conservation Construction Code.
Informs OEPC staff of changes in code regulations.
May serve as a project manager for small to medium-sized building construction projects, with responsibilities defined under Building Construction Program Manager job description.

Skills and Qualifications

Current certification as a Code Enforcement Official AND seven years full-time experience in any combination of the following in either the enforcement, inspection, development, or teaching of building or fire codes, or the design of buildings in a position such as a specifications writer, draftsperson, architect, or engineer.

An associate’s degree in architectural engineering, architecture, civil engineering, construction technology, electrical engineering, fire protection engineering, fire protection technology, or mechanical engineering may substitute for two years of experience; or a bachelor’s degree in one of the specialized fields listed above may substitute for four years of experience.

Salary Range and Benefits:

Interested Candidates should email a letter of interest and resume with the subject heading,

“Manager, Code Compliance” to:

[email protected]

The Olympic Authority is an Affirmative Action/Equal Opportunity Employer

Revenue Analyst

General

This Point of Sale (POS) System Revenue Analyst is a highly motivated, task-oriented professional with the ability to work alone and with a variety of departments. This individual works directly with the Senior POS Business Analyst and the Systems Integrator. Together they keep all the systems communicating and working as expected while working with our internal team and external vendors. This position is responsible to help manage and maintain the ongoing development, testing, deployment, and maintenance of the Olympic Authority’s POS solutions with a primary goal of providing centralized organizational sales information to drive business decisions and create efficiencies across all venues. As a System Administrator for multiple POS software packages, this position is required to work with the Olympic Authority’s Information Technology department to execute system implementation tasks (managing register and station configuration settings, system changes, and user accounts; performing and managing application, operations systems, and hardware installation) and help maintain the Olympic Authority’s assets and security as it relates to the Olympic Authority’s POS systems. This individual is also responsible for maintaining general POS information, including pricing, menus, POS navigation, package setup, configuration, guest database, as well as testing and debugging to support the POS, frontline staff, and back-office systems, and provide support for other related applications including, but not limited to, reservations systems, credit cards systems, DOMO our integrated reporting service, CLIC’s Axess RFID Gate system, ID.me, 1Risk Liability agreements, PayManager (Instructor Payroll) and TE2 Mobile Food ordering. This position requires weekend work during the winter season, then rotating weekends off for the rest of the year and reports directly to the Senior Business Analyst, Program Coordinator.

Duties and Responsibilities

This job oversees creating almost all sales items in the background system of Siriusware and Passport for sale both online and in person. Also maintaining/updating those packages/items, daily reporting, troubleshooting problems, and supporting front line staff with various tasks: such as report reconciliation, error messages in sales, reminders about tasks to keep the database organized.

Regular duties include but are not limited to:

Finalizing and maintaining accounts in SysManager in order to keep the database clean and efficient for restarting Sales.
Updating, creating, maintaining all items sold through SysManager including Access items, Pass items, Benefits, Specials, Accounts & Invoices, Profit Centers, and GL codes for clean exports out of SW into Intaact (ERP).
Updating, creating, maintaining all items sold online in Passport Control. Venues need to make changes to existing schedules or packages. We update the webstore, including removing and/or adding dates to calendars, updating images, updating the packages and sub-keywords to different modules for a different desired guest flow, and problem solve new package requests.
Daily monitoring of the webstores for optimal performance. Working with the Passport team, and the IT team with any errors or problems, if/when there is a problem with stores.
Working inside the CLIC’s Axess RFID Gates software to build new tariffs, updating pools, updating POE (points of entry), and/or person signalization. Also assisting venues with scan reporting.
Comparing reporting from the Report Manager to DOMO (Reporting Dashboard) to confirm that DOMO is grabbing all data we are looking for. Working with Database/IT if we notice there are any issues with DOMO, the database, or the servers.
Reviewing and assisting any front-line staff questions for not just Box Office Staff, but all staff who operate the Classic Salespoints at all venues. Assisting with creating and/or maintaining procedural and training documents.
Working with the venues, legal and safety departments to create the 1Risk Assumption of Risk agreements. Building, updating, and maintaining the agreements for the Olympic Authority in the 1Risk app.
Doing the WEBOP Daily Report and finalizing drawer. Confirming that all web sales successfully transmitted from the online Passport platform to the system of record – Siriusware platform. Working with the Passport team to transmit any failed orders, or research and correct any balance issues.

Skills and Qualifications

Required:

A bachelor’s degree in business, which can be substituted for someone who has experience working with these specific software applications.
Familiarity with data analytics tools, such as Power BI, Tableau, or Domo
Must have experience with basic office applications, i.e. the Office 365 apps.
Familiarity with data analytics tools, such as Power BI, Tableau, or Domo
Must have excellent communication skills as well as the ability to listen. We work with many departments and personalities, and often not in person.
Must be able to think critically, and out of the box. A lot of this job is putting out fires for the front-line staff at all venues. Sometimes the preferred method is not going to work out, and you need to be able to think outside of the box to get the job done.
Must be flexible with work schedule. This is not a Monday through Friday job. Additionally, there will be days when work is required over the scheduled workday. Especially in the wintertime.
Must be patient and able to sit at a desk for a full 8+ hour workday. Most of the workdays are spent at the computer. Occasionally travel for work is required.

Salary Range and Benefits:

This position has a minimum salary of $53,072 and a maximum salary of $76,424 per year. The hiring range for this specific position is $54,000 – $60,000 per year. Final offer will be within the hiring range and will be dependent on qualifications and experience.

Interested Candidates should email a letter of interest and resume with the subject heading,

“Revenue Analyst” to:

[email protected]

Any offer of employment will be contingent upon the completion of a successful background check in accordance with the Olympic Authority’s Background Check Policy:

The Olympic Authority is an Affirmative Action/Equal Opportunity Employer